Web3 Community & Growth Manager

Building communities that move ecosystems forward

7+ years scaling blockchain ecosystems. Currently driving community growth at BNB Chain. Previously at NEAR Foundation, Palmswap, Bridge Network, and Mina Foundation.

5M+

Wallets Onboarded

700K+

Followers Grown

15M+

Impressions via Influencers

$1M+

Liquidity Pool

40,000%

Palmswap Growth

62,000%

Bridge Network Growth

1,200+

Project Leads Onboarded

150+

KOLs & Influencers

Jitendra Naik

About

Community-first growth leader based in India

At BNB Chain, I run the community growth playbook end-to-end: 5 flagship IRL hackathons that onboarded 450+ projects and engaged 1,000+ senior developers, a creator network of 150+ KOLs and 50 ambassadors generating 15M+ impressions, and lead POC duties for Binance Blockchain Week 2025 representing BNB Chain, where I activated 2,500+ attendees at one of the ecosystem's largest community events. Net impact: a 35%+ engagement lift, 500+ qualified Web3 project leads, and a revived BNB Martians ambassador program driving 50K-100K monthly reach on the world's most-used smart-contract chain.

I build decentralized communities from the ground up. Across 7+ years in Web3, I've grown ecosystems from zero to millions: 130+ global guilds and 5M+ NEAR wallet creations at NEAR Foundation, a 40,000% user surge with $1M+ in liquidity at Palmswap, and a 62,000% community explosion at Bridge Network. Data-driven strategy meets authentic, on-the-ground relationship building.

My approach is simple. Understand the ecosystem, empower the people within it, and let community-led growth do the rest.

India
B.Tech + IIM Rohtak
Web3 Community & Growth
English, Hindi, Odia, Hinglish

Experience

Where I've worked

Mar 2025 - Present
Marketing & Community ManagerCurrent
BNB Chain · World's most-used smart-contract chain

Owning end-to-end community growth for BNB Chain, covering strategy, KOLs, IRL events, ambassadors, and ecosystem development across global regions.

  • Engineered a 35%+ engagement lift across Twitter/X and Telegram via a monthly content calendar, regional engagement plans, and ecosystem campaigns.
  • Onboarded and managed 150+ KOLs, developer creators, and ecosystem partners; creator-led campaigns generated 15M+ cumulative impressions in a year.
  • Organized 5 IRL hackathons + 1 founder onboarding + 1 ecosystem side event, onboarding 450+ founders and engaging 1,000+ senior developers.
  • Served as main POC for Binance Blockchain Week 2025, engaging 2,500+ attendees and distributing 2,000+ branded merchandise items.
  • Sourced and onboarded 500+ qualified Web3 project leads through targeted outreach, founder networking, and community activations.
  • Revamped the BNB Martians ambassador program with 51 ambassadors driving 50K-100K monthly reach on X via coordinated campaigns.
  • Built a data-driven KPI dashboard tracking engagement, sentiment, growth, and campaign performance to sharpen strategic decisions.
  • Executed 20+ AMAs, 20+ X Spaces, 20+ quizzes, and 30+ polls, with each campaign reaching 32K-300K users across BNB Chain Global and Developer accounts.
35%+ Engagement150+ KOLs15M+ Impressions5 Hackathons450+ Founders500+ Web3 LeadsBinance Blockchain Week 2025
Feb 2023 - Mar 2025
Head of Community & Growth
Palmswap · Acquired by Foxify.trade

Led community, growth, and KOL strategy at a leading perpetuals DEX, scaling from early traction to acquisition.

  • Drove an extraordinary 40,000% active-user surge over 1.6 years through 20+ influencer collaborations and creator-led campaigns.
  • Launched 48 cross-collaboration events with industry influencers and trader communities, drawing 2,000+ participants per event.
  • Closed 8 strategic DeFi partnerships that lifted platform transactions by 20,000+ within a quarter.
  • Designed and launched the Palmswap Liquidity Pool (PLP) program, achieving $1M+ USDT in liquidity via the KOL/influencer network.
  • Implemented an AI-driven chatbot that cut support response time by 50% and boosted customer satisfaction.
  • Led crisis communications during a $1M+ cyber incident, restoring customer confidence by 36% and reducing support tickets by 25%.
  • Ran targeted Zealy quests integrating 2,500+ traders and stakers, increasing platform activity by 35%.
  • Localized brand impact through regional influencer partnerships, amplifying visibility and engagement by 60% in target markets.
  • Designed a POAP reward system with engaging mechanics that grew loyal users by 15% and lifted retention by 25% over a quarter.
  • Led a team of 3 community managers and trained 4 moderators; refined community management practices to boost active members by 36%.
40,000% User Growth48 Events$1M+ Liquidity8 DeFi PartnershipsAI ChatbotCrisis CommsPOAP System
Oct 2022 - Feb 2023
Head of Community & Growth
Bridge Network · Cross-chain bridge protocol (FTX-collapse era)

Joined during the FTX fallout and rebuilt community from near-zero, driving explosive growth via airdrops, incentives, and KOL collaborations through one of crypto's toughest market windows.

  • Spearheaded a 62,000% community increase by orchestrating KOL collaborations, local Web3 partnerships, airdrops, and incentive campaigns.
  • Activated the community with campaigns and contests that generated $500K in transaction volume during the first month of testnet.
  • Managed 20+ global community chapters and organized 30+ IRL events with ambassadors, regional managers, and local bodies.
  • Secured 30+ DeFi and L1 strategic partnerships, lifting project visibility and adoption by 20%.
  • Launched a comprehensive ambassador program with 50+ influencers, increasing brand mentions by 25% across social platforms.
  • Deployed Zealy, Galxe, and Gleam campaigns that drove a 45% increase in bridge transactions.
  • Built a gamified XP, reputation, and leveling system via Discord bots, lifting daily chat messages by 35%.
  • Onboarded 50+ ecosystem partners through IRL presence, fostering direct collaboration and cross-community visibility.
62,000% Growth$500K Testnet Volume30+ IRL Events30+ Partnerships50+ AmbassadorsGamified XP
Jan 2020 - Oct 2022
On-Chain Community Operations Lead
NEAR Foundation · Layer-1 blockchain

Acted as the operational backbone of NEAR's global community as liaison to 130+ Guilds, builder of moderation systems, and architect of education campaigns that drove millions of wallet creations.

  • Coordinated and supported 130+ global Guilds, managing funds, brand tone, strategy, and escalations across regions.
  • Led the landmark "1000 Teacher Education Campaign", driving 5M+ NEAR wallet creations via local communities, KOLs, and PR networks.
  • Grew Twitter following past 700,000 by leading 130+ guild-driven initiatives, directly adding 200,000+ community members.
  • Authored 200+ educational articles through ambassadors and community authors, driving a 200% traffic surge and 25% developer growth.
  • Led NEAR accelerator programs across India, Japan, and Europe with LumosLAB, onboarding 200+ startups and awarding 25 grants.
  • Onboarded 2,000+ developers in a year through university collaborations, hackathons, and developer-focused events.
  • Raised $50,000 for Polygon's Crypto COVID-19 Relief Fund using NEAR DAO tools (AstroDAO, multisig wallets).
  • Deployed automated moderation bots across Telegram, Discord, and Reddit, cutting spam and phishing incidents by 50%.
  • Standardized moderation with a detailed flowchart and playbook, improving response time by 50% across community channels.
  • Led a team of 15 moderators, BD reps, and incubators; built Open Web Sandbox (OWS) program generating 5,000+ ecosystem contributions.
  • Hosted 60+ NEAR educational and developer onboarding events, drawing 15,000+ participants and earning 90% positive feedback.
  • Grew NEAR's social media engagement tenfold through targeted KOL relationships and consistent content strategies.
5M+ Wallets700K+ Followers130+ Guilds200+ Startups200+ Articles$50K Raised5K+ Contributions60+ Events10× Social Engagement
Feb 2019 - Jan 2020
Regional Community Manager
Mina Foundation · Lightweight L1 protocol

Built MINA Protocol's regional community footprint through KOL partnerships, university programs, and the MINA Genesis ecosystem launch.

  • Achieved a 60% increase in active community members within a year via targeted engagement and regional KOL collaborations.
  • Drove 120% community engagement growth and a 39% rise in event participation through contests and educational webinars.
  • Expanded MINA's reach by 20% and boosted Genesis Program brand awareness via developer community partnerships.
  • Structured webinars and IRL events with universities, attracting 1,500+ participants to learn MINA fundamentals and node operation.
  • Lifted brand visibility by 70% and social media engagement by 40% through cross-collaboration and KOL-led content.
60% Member Growth120% Engagement1,500+ Participants70% Brand Lift

Highlights

Flagship initiatives

Expertise

What I do

Community Growth

Global and local growth strategies, activation, culture-building, sentiment tracking, moderation playbooks, and conflict management flows.

KOL & Influencer Marketing

150+ KOL partnerships, ambassador programs, creator-led campaigns, localized brand strategies, and cost-efficient negotiations.

Event Planning & Hosting

IRL hackathons, meetups, online hackathons, TG AMAs, X Spaces, Discord events, and full SOP-driven growth programs.

Data & Analytics

KPI dashboards in Power BI, Grafana, Google Data Studio & Analytics; sentiment, engagement, and performance interpretation.

AI & Automation

Claude Code, N8N workflows, AI chatbots cutting response time 50%, Typefully, Common Room, Modash, automated moderation bots.

Business Development

Web3 project, ecosystem sourcing, cross-community collaboration, founder networking, and qualified lead generation.

Bot & Moderation Ops

GuardianBot, Mee6, Combot, Rose, ModBot, SafeChatBot, AutoMod, and FilterBot for global 24/7 community moderation systems.

Quest & Loyalty Platforms

Zealy, Intract, Galxe, TaskON. Activation campaigns, POAPs, XP systems, and gamified retention loops.

Content & Comms

Copywriting, meme creation, technical articles, X/Twitter strategy, crisis comms, and multilingual community content.

Background

Education & certifications

Education

Executive Program in Marketing & Analytics

Indian Institute of Management, Rohtak

B.Tech

Krupajal Engineering College, Bhubaneswar

August 2013 to February 2017

Certifications

  • The Community MBA
  • Avalanche Fundamentals
  • Startup India Learning Program

Contact

Let's connect

Looking to scale a Web3 ecosystem, launch a flagship event, or activate a global community? I help founders, foundations, and protocols turn audiences into engaged contributors. Let's talk.